An order management system (OMS) is the technological framework that streamlines companies to process purchase orders from customer receipt through inventory fulfillment.
It coordinates sales records across omnichannel sales channels to deliver seamless visibility into order information throughout the full workflow.
An OMS aids retailers handle the comprehensive order cycle seamlessly, oms from the time a customer enters an order to its successful delivery and possible return.
It improves inventory management by providing accurate data on order management system inventory quantities and order information, enabling order management system businesses to maximize their fulfillment methods and improve buyer engagement.
An effective OMS links with other corporate systems like online store platforms, fulfillment management systems, ERP software, and transportation carriers to facilitate a streamlined order fulfillment process from start to completion.